R error on file open

[ashaner]

Hello,

I keep getting this error when I open an existing Power BI file.

Feedback Type:
Frown (Error)

Timestamp:
2019-08-22T13:48:14.6813379Z

Local Time:
2019-08-22T09:48:14.6813379-04:00

Session ID:
b0ea4015-f612-4889-872d-0a6054439f9b

Release:
August 2019

Product Version:
2.72.5556.701 (19.08) (x64)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.CustomVisualsHostService.<>c__DisplayClass26_0.<InstallDependencies>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Error Code:
-2147467259 (0x80004005)

InnerException.Stack Trace:
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(TextReader textReader)
at Microsoft.PowerBI.Scripting.R.Settings.RSettingsManager.Load()

OS Version:
Microsoft Windows NT 10.0.18362.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528040]

Peak Virtual Memory:
38.2 GB

Private Memory:
592 MB

Peak Working Set:
781 MB

IE Version:
11.295.18362.0

User ID:
41ea5906-5ca7-46e5-bc77-dd22ad519f3f

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\ashaner\Microsoft\Power BI Desktop Store App\FrownSnapShot817063210.zip

Enabled Preview Features:
PBI_showIncrementalRefreshPolicy
PBI_qnaLiveConnect

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_NewWebTableInference
PBI_userFavoriteResourcePackagesEnabled

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
200%

Supported Services:
Power BI

[v-qiuyu-msft]

Hi @ashaner, 

Were you able to open the report in Power BI desktop version previously? 

Please update Power BI desktop to the latest version 2.72.5556.801 then test again. 

Best Regards,
Qiuyun Yu