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Problems opening popups

Hi

I'm having problems opening popups in Power BI.

Wheter I try to edit relations, or try to publish my project, or try to do anything that depends on opening a popup... popups are not opening properly.

 

powerbi error 1.PNGrelations popuppowerbi error 2.PNGpublish popup

 

 

Status: Delivered
Comments
Moderator

Hi @talihubner,

 

Does the Power BI desktop run on Windows 10 machine? 

 

Please try to enable Let Windows fix apps that are blurry option follow this document then test again. 

 

Best Regards,
Qiuyun Yu 

Visitor

Hi

Yes, it is running on an Windows 10 machine.

I did what you suggested, but it didn't work.

 

For example now I'm trying to edit relations:

 

 

 

erro powerbi.PNG

Moderator

Hi @talihubner ,

 

Please try to using the latest Power BI desktop version 2.66.5376.1681. Also please run 64 bit if possible. 

 

Please close other apps which running on the machine, restart Power BI desktop, check if the same issue occurs. 

 

Best Regards,
Qiuyun Yu

Visitor

Hi!

I just updated to last release, and still the same.

PS: I'm running x64 version, on a x64 Windows 10

 

 

powerbi error 4.PNG

Moderator

Hi @talihubner , 

 

Please try the latest Power BI desktop version 2.67.5404.801. If the issue still occurs, I would suggest you create a support ticket to let engineers look into the issue on your side. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu 

Moderator
Status changed to: Delivered