Problem Initializing for Power BI Desktop

[ansenho]

I am having problem initializing Power BI Desktop after installing/updating the latest version.

Error message: We weren't able to connect to model.

Seek advice. Thanks,

[v-yuta-msft]

@ansenho ,

I have downloaded and installed the latest version as below but couldn't reproduce your issue. Does this issue occur when you try to create a new .pbix file or when you open an exist .pbix file?

 

Regards,

Jimmy Tao

[ansenho]

@v-yuta-msft 

The error occur during starting up the BI App from my laptop. Would be very grateful if you could send me the download URL link.

Thanks.

My current version is downloaded from this link below:

https://www.microsoft.com/en-us/download/details.aspx?id=58494

Release:
June, 2020

Product Version:
2.82.5858.641 (20.06) (x86)

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 461814]

[ansenho]

@v-yuta-msft 

Problem solved after resinstalled the latest version.

Thank you for your advice.