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Powerbi service doesn't load

Submitted by Anonymous on ‎02-26-2021 12:47 PM

Hello,

 

We have a lot of employee who get this error message when trying to connect to powerbi service (screenshot): https://imgur.com/xmWWKV5

 

We use google chrome as browser.

 

Could you fix this issue?

 

It seems to happen more and more.

 

Thank you!

Status: New
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6 Comments (6 New)
Comments
Anonymous
Not applicable
‎02-26-2021 12:51 PM

the link in the previous post was from another user yesterday.

 

This one is from me from just now: https://imgur.com/cmMxhUn

 

 

Freedom
Frequent Visitor
‎02-26-2021 05:38 PM

we also have same issue. Web Portal crashes every few minutes. Have several hundred users and start getting complaints.

Date and Time: 2021-02-27 01:36:00Z
Activity Id: e6bac96d-624f-420b-bf3b-e4640b3d52fd
v-chuncz-msft
Community Support
Community Support
‎03-01-2021 12:49 AM

@Anonymous 

 

This issue usually goes away quickly. You may keep an eye on the Awareness.

chross
Advocate III
Advocate III
‎03-02-2021 08:43 AM

The same thing is happening for us! It's been happening on and off for weeks.  Some days are worse than others particularly today.  What is causing this?

Anonymous
Not applicable
‎03-08-2021 07:28 AM

again https://imgur.com/2iLtfGZ

 

chross
Advocate III
Advocate III
‎03-08-2021 08:13 AM

@Anonymous Still happening for us too.  It's pretty embarassing when our executives tries to access the service and sees the owl and PBI error page.  For myself, after 5 failed attemptes I switch from Chrome to Microsoft Edge.  Then eventually later in the day, I can get to the service from Chrome. 

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