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PowerPoint Export not working

Export in PowerPoint ist nicht möglich.
 
Wir konnten Ihren Bericht nicht in eine PowerPoint-Datei exportieren.
Versuchen Sie es später noch mal, oder wenden Sie sich an den Support. Geben Sie die folgenden Details an, wenn Sie sich an den Support wenden.

 

Aktivitäts-IDc4221ed4-3b5e-4fc6-9609-a350183ef97f
Anforderungs-ID590b32f2-f9b9-3977-cdff-d2b7cdca1e9c
Korrelations-ID96496431-8122-0bec-ff07-0a1b8f21ce84
Statuscode500
ZeitMon Jan 30 2017 13:52:08 GMT+0100 (Mitteleuropäische Zeit)
Version13.0.1700.1082

 

Status: Accepted
Comments
marguerite_vdw
New Member

I am having the exact same issue: 

 

Activity ID2686ea54-a92a-42df-9a4e-75a28798cb94
Request ID9c62b544-b185-5ddb-e12e-0a42c57e539a
Correlation ID4397fb44-dfcc-ce33-9366-6bde316c4c6c
Status code500
TimeTue Jan 31 2017 12:04:10 GMT+0200 (South Africa Standard Time)
Version13.0.1700.1082
v-haibl-msft
Employee

@tabar

 

Does this issue happen to all of your reports? I just tried some of my reports but cannot repro the same issue as you. Could you please provide a sample report to me which can be used to repro?

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
tabar
Helper I

 

@v-haibl-msft

No, it's just happening with one of my reportings. It has just 3 pages and without custom visuals. I have to use it many times daily. The error occurs every 2 - 3 days and it remains for whole day. But the data is quite large (108 MB) and I think it's depending on the size of the .pbix file. 

The first 2 weeks of January it was some problem with the server and I could not do the export for all reportings (see picture below) but now just for some cases.upload.png

v-haibl-msft
Employee

@tabar

 

I’ve reported it internally to Power BI Team: CRI 30720419

I’ll post here once I get any update about it.

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Status changed to: Accepted
 
gsalas
Helper II

I am having the exact same issues.  

Unable to export to PowerPoint
 
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID9fc56fcb-f413-437c-bb29-cbfefcbfad1b
Request ID5cd00ce9-9dd3-f7f1-4e3b-b09e556027a2
Correlation ID8b476989-b70a-049f-db63-5f73d51c0bc9
Status code500
TimeMon Mar 27 2017 13:32:17 GMT-0400 (Eastern Standard Time)
Version13.0.1700.1511

 

tsantoro
Regular Visitor

I am having the same issue 

 

ID da atividade806c672e-fc91-46e4-b535-016653e591b8
Solicitar ID4d69af9d-9fc0-d84c-18ce-b5d736d0152a
ID de correlação0eb54609-81f5-7d37-b446-fa3877d62515
Código de status500
HoraFri Mar 31 2017 14:18:16 GMT-0300 (Hora padrão América do Sul Or.)
Versão13.0.1700.1649
adilk
Helper I

Hi,

I'm not getting any error but the PowerPoint presentation is coming out blank [except the cover slide]. Any help with this? 

Thanks.

ahan2
Advocate I

I have the same issue , ppt export not working.

Unable to export to PowerPoint
 
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDba359bf4-e9b2-48f4-b989-1793d538a162
Request IDa929c476-e663-0d5c-b2e1-51449a2d3955
Correlation ID3ef93ca3-9e0e-acaf-a2b2-303cadcc2496
Status code500
TimeTue Apr 11 2017 13:09:07 GMT-0500 (Central Daylight Time)
Version13.0.1700.1728