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PowerBi - Export to PowerPoint and other not possible since end of December

Dear all,

we are not able to download PowerBi reports into PowerPoint or any other format.

 

Receiving this error message:

 

Activity ID: 3b226ce7-2606-46c9-af91-e0e99e5e12b0
Request ID: c457d1de-a1e1-aa75-6f9d-4e8be8736eaf
Correlation ID: 524a3b94-db75-a740-bc5b-72a640e9ddd2
Status code: 200
Time: Mon Jan 17 2022 13:35:35 GMT+0100 (Central European Standard Time)
Service version: 13.0.17485.34
Client version: 2201.2.09463-train
Cluster URI: https://wabi-europe-north-b-redirect.analysis.windows.net/

 

 

Please urgently check and advise.

 

Many thanks

Andre

 

 

Status: Investigating

Have found this error message based on your information:

error: ErrorCode: OrchestratorRequestTimeout, Culprit: System, CpuUsage: 0, Message: Unable to send orchestration request, operation timed out after...

 

Consider 'CpuUsage: 0' of your environment when exporting reports to Power Point.

In addition, here are some limitations about export to Power Point: Export reports to PowerPoint 

Some reports cannot be exported. These include:

  • Reports larger than 500 MB when exported.
  • Reports being exported to older versions of PowerPoint.
  • Reports that take longer than an hour to process.
  • Report pages that take longer than 6 minutes to load.

 

Best Regards,
Community Support Team _ Yingjie Li

Comments
v-yingjl
Community Support
Status changed to: Investigating

Have found this error message based on your information:

error: ErrorCode: OrchestratorRequestTimeout, Culprit: System, CpuUsage: 0, Message: Unable to send orchestration request, operation timed out after...

 

Consider 'CpuUsage: 0' of your environment when exporting reports to Power Point.

In addition, here are some limitations about export to Power Point: Export reports to PowerPoint 

Some reports cannot be exported. These include:

  • Reports larger than 500 MB when exported.
  • Reports being exported to older versions of PowerPoint.
  • Reports that take longer than an hour to process.
  • Report pages that take longer than 6 minutes to load.

 

Best Regards,
Community Support Team _ Yingjie Li