PowerBi - Export to PowerPoint and other not possible since end of December

[Conexus_One]

Dear all,

we are not able to download PowerBi reports into PowerPoint or any other format.

Receiving this error message:

Activity ID: 3b226ce7-2606-46c9-af91-e0e99e5e12b0
Request ID: c457d1de-a1e1-aa75-6f9d-4e8be8736eaf
Correlation ID: 524a3b94-db75-a740-bc5b-72a640e9ddd2
Status code: 200
Time: Mon Jan 17 2022 13:35:35 GMT+0100 (Central European Standard Time)
Service version: 13.0.17485.34
Client version: 2201.2.09463-train
Cluster URI: https://wabi-europe-north-b-redirect.analysis.windows.net/

Please urgently check and advise.

Many thanks

Andre

[v-yingjl]

Have found this error message based on your information:

error: ErrorCode: OrchestratorRequestTimeout, Culprit: System, CpuUsage: 0, Message: Unable to send orchestration request, operation timed out after...

Consider 'CpuUsage: 0' of your environment when exporting reports to Power Point.

In addition, here are some limitations about export to Power Point: Export reports to PowerPoint 

Some reports cannot be exported. These include:

• Reports larger than 500 MB when exported.
• Reports being exported to older versions of PowerPoint.
• Reports that take longer than an hour to process.
• Report pages that take longer than 6 minutes to load.

Best Regards,
Community Support Team _ Yingjie Li