PowerBI Report Server Matrix expand/collapse buttons not rendering correctly in IE

[Anonymous]

As said in the subject. We're on the January 2019 version of PowerBI Report Server and the corresponding version of PowerBI desktop. I saw a thread on the PowerBI Service version of this issue that appears to be resolved, but a submitter was asked to post a separate issue for the Report Server. Thanks!

link to issue for the PowerBI service:

https://community.powerbi.com/t5/Issues/matrix-buttons-on-internet-explorer-don-t-render-correctly/i...

[v-yuezhe-msft]

@Anonymous,

I can reproduce this issue on my side. I will consult this issue internally and post back once I get any updates.

Regards,
Lydia

[v-yuezhe-msft]

@Anonymous,

This is a known issue. Does Matrix show properly after you clear the browser cache?

Regards,
Lydia

[Anonymous]

@v-yuezhe-msft Just tried clearing the cache and revisiting the dashboard and the buttons are still showing up incorrectly. Thanks, Brett

[v-yuezhe-msft]

@Anonymous ,

What is the version of your IE? 
Ensure this option is checked when you clear cacheEnsure this option is unchecked when you clear cache

Regards,
Lydia

[Anonymous]

Hello! My IE version is: Version: 11.2189.14393.0 Update Versions: 11.0.60 (KB4092946) I tried clearing the cache using the method you described above and it had no effect. Thanks, Brett