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PowerBI Pro license Issue - Not reflecting in user login

User has submitted request as "Upgrade Subscription " to "PowerBi pro". Request submitted successfully and mail confirmation also received by user that PowerBi pro enabled. but when resource login to "app.powerBI.com" powerbi pro not reflecting and unable to view report shared.

Status: New
Comments
v-chuncz-msft
Community Support

@Anonymous 

 

You may keep an eye on the Awareness and create a support ticket for assistance if necessary.

 

Anonymous
Not applicable

Can you share if there is any email ID whom I can write to for immediate support or assistance. it is impacting business.