Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.
We have an issue on our company regarding the update from PowerBI trial to PowerBi Pro.
Two of our users log into PowerBI and still appear as "Free User" on the dashboard.
However, on the Microsoft Account page of that users they appear as "Pro User".
So far, we tried this with no results:
- Deleting the cookies
- Forcing the account to work only with Pro account (the rest of the users work with both Free and Pro options ticked in the license administration panel without an issue. They don't)
- Asking them to use another browser
- Reviewing the access permits to specific files (we work through Sharepoint)
Any clues on that? It's a pretty urgent issue for us right now.
Thank you and have a nice day.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.