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Power bi Desktop: Unable to save document

Greetings

 

On some of my pbix documents when attempting to save I get this:

 

Unable to save document

 

The file *.pbix is already open in Power BI Desktop or another program.

 

Appreciate some help!

 

John

 

NB Have searched for assistance on this issue but without benefit.

Status: Investigating

Hi, 

Have you tried to save it on a computer with a higher configuration environment(like larger RAM and disk space)?

If you still have a problem and want to get a solution for this kind of data model problem as soon as possible, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

Comments
v-robertq-msft
Community Support
Status changed to: Investigating

Hi,

I think you should first go to the task manager to check if there is more than one Power BI desktop process running on your PC.

vrobertqmsft_0-1637893370747.png

 

If you still have a problem, I suggest you to uninstall the Power BI desktop and update to the latest version of the Power BI desktop to open the pbix file agaion to check if this problem can disappear and you can successfully save the document.

 

Here are two cases with the similar issues:

https://community.powerbi.com/t5/Desktop/Unable-to-save-document/m-p/488784

https://community.powerbi.com/t5/Report-Server/Unable-to-save-document-Saving-to-Power-BI-Report-Ser...

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

John4Roberta
Advocate I

Thank you for seeking to assist Robert

 

Have done all the usual, including both of your suggestions already.

 

Perhaps it is indeed because the model is too complex for Power BI to cope - only that they ahve been functioning well until recently!

 

John

v-robertq-msft
Community Support
Status changed to: Investigating

Hi, 

Have you tried to save it on a computer with a higher configuration environment(like larger RAM and disk space)?

If you still have a problem and want to get a solution for this kind of data model problem as soon as possible, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

John4Roberta
Advocate I

Hello

 

My PC is top of the range with plenty of resources.

Has been fine for months.

Documents are not huge nor highly complex.

 

Have been clearing

%AppData\Local\Power BI Desktop

 

and still no joy.

Have initiated a ticket as you suggest with MS Support as well.

 

John

 

v-robertq-msft
Community Support

OK, thanks for the response!