Power Bi not connecting to Sharepoint Online or Ondrive. Getting White screen after authentication

[Anonymous]

This strange issue is happening in our organization where users are unable to connect to SharePoint online or Ondrive folders from Power Bi Desktop since this morning. they are getting a white screen after authentication window and then nothing happens. Please confirm if there is any update from the product end.

Version used in Feburary and March version

Thanks

[v-yuezhe-msft]

@Anonymous ,

I make a test connecting to SharePoint online excel and OneDrive for business folder in Power BI Desktop March release. There are no issues signing in with organizational account.

Do the users import the data source from a non domain joined machine? Could you please share fiddler trace log here?

Regards,
Lydia

[BBWERKEN]

I'm having the same issue. Whenever I try to load data from a file on SharePoint to my query I get a blank screen after I try to update my credentials through Organizational Authentication.

Problem occurs both in Power BI and Excel Power Query.

[v-yuezhe-msft]

@Anonymous @BBWERKEN ,

The issue has been reported internally: CRI 111124505. I will post back once I get any updates.

Regards,
Lydia

[Anonymous]

Hi ,

I would like to find out if there was any solution provided to ticket number #CRI 111124505.