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Power Bi not connecting to Sharepoint Online or Ondrive. Getting White screen after authentication

This strange issue is happening in our organization where users are unable to connect to SharePoint online or Ondrive folders from Power Bi Desktop since this morning. they are getting a white screen after authentication window and then nothing happens. Please confirm if there is any update from the product end.

Version used in Feburary and March version

 

Thanks

Status: Needs Info
Comments
v-yuezhe-msft
Microsoft

@Anonymous ,

I make a test connecting to SharePoint online excel and OneDrive for business folder in Power BI Desktop March release. There are no issues signing in with organizational account.

Do the users import the data source from a non domain joined machine? Could you please share fiddler trace log here?

Regards,
Lydia

v-yuezhe-msft
Microsoft
Status changed to: Needs Info
 
BBWERKEN
New Member

I'm having the same issue. Whenever I try to load data from a file on SharePoint to my query I get a blank screen after I try to update my credentials through Organizational Authentication.

 

Problem occurs both in Power BI and Excel Power Query.

v-yuezhe-msft
Microsoft

@Anonymous @BBWERKEN ,

The issue has been reported internally: CRI 111124505. I will post back once I get any updates.

Regards,
Lydia

ArulJoseph
Regular Visitor

Hi ,

 

I would like to find out if there was any solution provided to ticket number #CRI 111124505.