cancel
Showing results for 
Search instead for 
Did you mean: 

Power Bi Desktop: Issue with switching monitors on windows 11

When i switch between external monitor to laptop screen and vice versa - it gives issues in Power BI Desktop.
If some report is modified and monitor is switched - it give more problems.
Power BI Desktop windows become blank. I need to close the Power BI Desktop.

I have seen this issues many times.

 

OS: Windows 11 Enterprise   
Version: 22H2   
OS Build: 22621.819

User ID: a2212d2b-08b1-4e34-b31a-89c75aaf6cae

Status: Investigating

Hi @deepakyadav ,

 

I think this issue may be caused if you previously opened the file when the laptop was not connected to the external monitor. It then 'remembers' what monitor it was last opened on. As pointed out above, try the following solution which is to resize it in the external monitor and then fit to page. Then close it down and come out of Power Bi and restart your laptop. It should then open in the second monitor (or you can drag it on to your second monitor and it should display correctly).

 

Best regards,

Community Support Team Selina zhu

Comments
v-mengzhu-msft
Community Support
Status changed to: Investigating

Hi @deepakyadav ,

 

I think this issue may be caused if you previously opened the file when the laptop was not connected to the external monitor. It then 'remembers' what monitor it was last opened on. As pointed out above, try the following solution which is to resize it in the external monitor and then fit to page. Then close it down and come out of Power Bi and restart your laptop. It should then open in the second monitor (or you can drag it on to your second monitor and it should display correctly).

 

Best regards,

Community Support Team Selina zhu

deepakyadav
Microsoft

Hi @v-mengzhu-msft 

I am using "Power BI Desktop" inside Remote Desktop Connection. So, this may be the causing the issue.

I keep switching between the external monitor or disconnect the external monitor (use laptop screen). 

I use extended monitor in "Second Screen only" mode.

 

Please check this scenario.