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Power BI will not launch after recent Windows 10 updates

After the Windows update applied last week a colleague and I can no longer open Power BI successively; WE can open the program once but if we close it, it will not launch a second time - we both get the error trace shown below.

Earlier versions do not behave differently.

 

Recently installed Windows updates include KBs 5001028, 4601056, 5001406

 

 

 

Feedback Type:

Frown (Error)

 

Error Message:

We’re sorry. A problem occurred while rendering the report, and Power BI Desktop will close now. Please restart.

 

Stack Trace:

Microsoft.PowerBI.Client.Windows.CefSharpFramework.Exceptions.CefProcessCrashedException

at Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser.<>c__DisplayClass56_1.<OnRenderProcessTerminated>b__1()

 

Stack Trace Message:

We’re sorry. A problem occurred while rendering the report, and Power BI Desktop will close now. Please restart.

 

Invocation Stack Trace:

at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()

at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)

at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)

at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)

at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()

at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)

at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)

at Microsoft.PowerBI.Client.Windows.MainWindow.Microsoft.PowerBI.Client.Windows.CefSharpFramework.ICefBrowserHost.OnFatalError(FeedbackActionInfo feedbackActionInfo, Exception e, String knownErrorDetailsUrl)

at Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser.<>c__DisplayClass56_1.<OnRenderProcessTerminated>b__1()

at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)

at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)

at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)

at System.Delegate.DynamicInvokeImpl(Object[] args)

at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)

at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)

at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)

at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)

at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)

at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)

at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)

at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()

at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()

at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

at Microsoft.PowerBI.Client.Program.Main(String[] args)

 

 

PowerBINonFatalError_ErrorDescription:

ProcessCrashed

 

PowerBINonFatalError:

{"AppName":"PBIDesktop","AppVersion":"2.92.1067.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser+<>c__DisplayClass56_1","Error":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.Exceptions.CefProcessCrashedException - ProcessCrashed","MethodDef":"<OnRenderProcessTerminated>b__1","ErrorOffset":"21"}

 

Snapshot Trace Logs:

<user>\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot585095be-3c0f-4a29-98b6-c216af015cc1.zip

 

Model Default Mode:

Empty

 

Model Version:

PowerBI_V1

 

Performance Trace Logs:

<user>\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

 

Enabled Preview Features:

PBI_JsonTableInference

PBI_NewWebTableInference

PBI_ImportTextByExample

PBI_ExcelTableInference

PBI_eimInformationProtectionForDesktop

PBI_compositeModelsOverAS

PBI_newFieldList

PBI_cartesianMultiplesAuthoring

 

Disabled Preview Features:

PBI_shapeMapVisualEnabled

PBI_SpanishLinguisticsEnabled

PBI_qnaLiveConnect

PBI_azureMapVisual

PBI_dataPointLassoSelect

PBI_narrativeTextBox

PBI_dynamicParameters

PBI_anomalyDetection

 

Disabled DirectQuery Options:

TreatHanaAsRelationalSource

 

Cloud:

GlobalCloud

 

Browser name:

ModelView

 

PowerBIUserFeedbackServices_IsReported:

True

 

Formulas:

 

 

section Section1;

Status: New
Comments
dsdesrosiers
Helper I

Seems like this may be specific to the x64 version...

dsdesrosiers
Helper I

Thanks @v-chuncz-msft but neither of these resolved the issue. 

vamsi_pbi
Regular Visitor

hi , 

I am having same issue . I un installed and re installed the Power BI  

Created a new user and tried to install a fresh version of Power BI . 

But none of these helped me in solving the issue . 

I am not even able to load an excel file with single record . 

 "Error while launching Power BI Desktop (We’re sorry. A problem occurred while rendering the report, " 

 

Please help me if there is a resolution