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i0

Power BI unable to update and refresh

Submitted by on ‎08-02-2022 09:48 AM

Power BI has been down for the last couple hours. It is unable to do manual refreshes/updates, and has been working very slow. Any information on this or how to contact support?

 

 

Status: Accepted

If the dataset has configured Power BI gatways, see:

Power BI customers using on-premises gateway (personal mode) with a custom connector data source attempting to perform on-demand refresh or access Gateway connection from Data settings page may see the error message, "Something went wrong ..Failed to load data sources". Engineers have identified the root cause and a fix is expected to be deployed by end-of-day 08/06/2022.

 

If you have refreshed dataflow and had a long running time, see:

As of 07/25/2022, Power BI premium customers using Dataflows will have a more reliable experience running dataflow refreshes. For customers who are still experiencing long running refreshes or refreshes stuck in cancelling state we recommend splitting complex dataflows, limiting the total number of queries per dataflow, and strategically planning scheduled refreshes on premium capacities. We are continuing to invest in further improvements and expect weekly deployment of improvements until 08/29/2022. 

 

Best Regards,
Community Support Team _ Yingjie Li

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3 Comments (3 New)
Comments
Ejamo
Regular Visitor
‎08-02-2022 10:43 AM
Something went wrong.
Please try again later.
TECHNICAL DETAILS
Power BI was unable to read the application metadata. Please check the Power BI service status in the below support page and try again later.
Date and Time: 2022-08-02 17:38:50Z
Activity Id: 142c9aef-c90e-4a2e-a370-763ddc40f2f3
Request Id: 5004afa7-0f84-4d42-907e-88766b4412dc
mjandora
Frequent Visitor
‎08-02-2022 12:33 PM

Is this a cloud power bi gateway or an on-prem data gateway?

v-yingjl
Community Support
Community Support
‎08-02-2022 11:15 PM
Status changed to: Accepted

If the dataset has configured Power BI gatways, see:

Power BI customers using on-premises gateway (personal mode) with a custom connector data source attempting to perform on-demand refresh or access Gateway connection from Data settings page may see the error message, "Something went wrong ..Failed to load data sources". Engineers have identified the root cause and a fix is expected to be deployed by end-of-day 08/06/2022.

 

If you have refreshed dataflow and had a long running time, see:

As of 07/25/2022, Power BI premium customers using Dataflows will have a more reliable experience running dataflow refreshes. For customers who are still experiencing long running refreshes or refreshes stuck in cancelling state we recommend splitting complex dataflows, limiting the total number of queries per dataflow, and strategically planning scheduled refreshes on premium capacities. We are continuing to invest in further improvements and expect weekly deployment of improvements until 08/29/2022. 

 

Best Regards,
Community Support Team _ Yingjie Li

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