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Power BI service problem

One of my slicers has a problem:

 

An unexpected error occurred. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.

Activity ID062a8174-6899-49ed-ab9e-c46ff3f7df4d
Request ID788f3fec-03c6-6bad-ef6d-331083c714bf
Correlation IDe330ba22-0305-8658-f721-e3d83ece5300
TimeWed Jul 18 2018 09:22:03 GMT+0200
Version13.0.6064.124
 
At the same time (for few minutes) all visuals had problems loading data. Is there any open issue with the PBI Service?
Status: Accepted
Comments
Helper II

Details:

 

An unexpected error occurred. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.

Activity ID062a8174-6899-49ed-ab9e-c46ff3f7df4d
Request ID788f3fec-03c6-6bad-ef6d-331083c714bf
Correlation IDe330ba22-0305-8658-f721-e3d83ece5300
TimeWed Jul 18 2018 09:22:03 GMT+0200
Version13.0.6064.124
 
What else should I attach ?
Microsoft

@rylach,

 

Have you still got the above error when loading all the visuals?

Regard,
Lydia

Helper II

Not anymore, after few minutes everything was ok.

R.

Microsoft

@rylach,

Some updates are deployed in Power BI Service at that time, which impact your access to Power BI Service.

Regards,
Lydia

Helper II

@v-yuezhe-msft,

 

Is there any way to check if something similar happens without creating issues such this one ?

 

To advocate for using Power BI  in my company I have to be able to provide information about the service reliability / availability. If I'm able to answer questions about probles saying "yes, I know that, there was an update ongoing", or "sometimes they make an update, but usually it is not more often that once per month", then everyone trusts the product.

 

Do you have any public (or only for customers having Power BI Pro ?) list of such incidents?

 

R.

 

 

Microsoft

@rylach,

Unfortunately, there is no such public list of such incidents. However, you can keep an eye on the Power BI support site to check if there are any issues in Power BI Service.

Regards,
Lydia

Impactful Individual
Status changed to: Accepted