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Power BI repport page exit unexpectedly and doesn't stay

Hi there,

 

I found a very weird behaviour on Power BI server. When I open one of my reports and switch to one of the tabs, the tab doesn't stay and it automatically switches to another tab or just aborts the whole report and return back to the home page of the workplace. 

 

I've been searching on the Internet and couldn't find any similar issue other people had. Could someone please help?

 

Thanks a lot!

MM

Status: Needs Info
Comments
Moderator

Hi @MyraMa,

 

1. Does issue happens to all reports on your Power BI service? 

2. Which browser do you use to access the report? How about the result if you use another browsers? 

3. Please contact your workmates to access the same report to see if the same issue occurs. 

 

Best Regards,
Qiuyun Yu 

Established Member
Status changed to: Needs Info
 
Regular Visitor

Hi @v-qiuyu-msft Qiuyun,

 

To your questions:

1. it only happens to one of the reports

2. I found it happens only when we are using IE Browser. We don't have the issue when I told my colleagues to use Chrome. It is quite funny that Power BI works better on Chrome instead of IE...

3. It happens to anybody who uses IE browser.

 

Even though using Chrome temporarily solves the problem, I would like to know why it happens on IE if possible. I used to notice some other funny things happening while accessing Power BI reports via IE like visuals don't show properly. 

 

Really appreciate if you know the answer. 

 

Best regards

Myra