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codyj710

Power BI not rendering on Safari Browser

Submitted by on ‎11-17-2016 07:29 PM

Hi,

 

It seems the latest version of Safari (on mac) is not rendering the Power BI pages.

 

After sign-in, the page just appears blank.

 

We have the same experience across all users on Mac.


Version 10.0.1 (12602.2.14.0.7)

 

The same users are working around the problem and running it on Firefox on Mac without issue.

 

Are others experiencing this same problem?

 

Regards,

Cody

Status: Needs Info
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6 Comments (6 New)
Comments
v-haibl-msft
Employee
Employee
‎11-21-2016 01:03 AM

@codyj710

 

I used the same version of Safari on my MacBook (latest OS). I can see my dashboards properly after sign-in. Is there any other non-default settings on your Mac?

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Impactful Individual
‎11-22-2016 05:55 PM
Status changed to: Needs Info
 
PhilB
Helper I
Helper I
‎12-14-2016 03:42 AM

I'm having a similar issue in which the user can see the reports, and click export. But exporting them does nothing. 

v-haibl-msft
Employee
Employee
‎12-14-2016 09:48 PM

@PhilB

 

Your issue is tracked in following thread.

http://community.powerbi.com/t5/Issues/Could-not-download-report-from-Power-BI-Service-in-Safari/idi...

 

Best Regards,

Herbert

PhilB
Helper I
Helper I
‎12-15-2016 01:00 AM

Thanks @v-haibl-msft I'l let the user know it is logged with Microsoft and to try using google chrome.

 

Regards,

 

PhilB

anne_van_hal
New Member
‎01-20-2017 08:16 AM

same here. Safari is my preferred browser.  As workarround I can access my reports using Chrome.

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