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Power BI not loading reports

Is anyone else having issues with power BI reports not loading? If I go to the webservice, I just get the 'Almost Done' message and it looks like the report is loading but it never does. 

Status: New
New Member

Same issues for us.  Several of our data set refreshes failed and we have no access to reports.   A portion of our error messages:


Something went wrong

The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

Please try again later or contact support. If you contact support, please provide these details.

  • Cluster
  • Activity ID3c15aad4-168d-4645-9a43-e7874716313f
  • Request ID62606b0c-5b76-477f-ac3b-a8e7f928e3c3
  • Time2019-12-05 13:36:46Z
New Member

Reports load, but refresh datasets still fail. Cleveland, OH.

New Member

Same here.  This is terrible service to not have any idea what is going on or why it is happening to be able to explain to our user community.

Frequent Visitor

Reports load, but refresh datasets still fail. Sao Paulo, Brazil.

New Member

Having the same problem here in Boston.  Reprots were not loading across all of our workspaces.  

Now they are sporadically showing up but the scheduled refresh of data is intermittently working/not working

Regular Visitor

Manual refresh isn't working either.  Geez!

Advocate I

Just as others are saying - the reports are now loading, but still not able to refresh datasets! (Come on Microsoft! Post some status or something. Power BI is NOT running smoothly!)

Frequent Visitor

we've had some luck getting things refreshed, but it's been hit and miss.

Frequent Visitor

It seems to be working good now. Report is loading & Refresh working good. Location India

Frequent Visitor

we need help, our companies need to work !!