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Power BI desktop not loading

Hi all,

I am trying to use the PowerBI desktop version and it was working till last couple of weeks. Now it is not working. I get this below error

 
 

Feedback Type:
Frown (Error)

Error Message:
Access to the path 'C:\Users\tujamg.REDMOND\AppData\Local\Temp\Power BI Desktop\e10aa388-1030-4462-b6d0-bad321f8d7d1\Evaluation\Evaluations.bin' is denied.

 

Stack Trace Message:
Access to the path 'C:\Users\tujamg.REDMOND\AppData\Local\Temp\Power BI Desktop\e10aa388-1030-4462-b6d0-bad321f8d7d1\Evaluation\Evaluations.bin' is denied.

 

I tried restarting, reinstalling etc... still this is not working for me. Any ideas?

Status: New
Comments
v-yuta-msft
Community Support

@tusharj ,

 

Please update windows10 and power bi desktop to the latest version and check if this issue persists. However, if this issue persists, I would suggest you create a support ticket here.

 

Regards,

Jimmy Tao