cancel
Showing results for 
Search instead for 
Did you mean: 
0

Power BI Zuora service errors

I'm getting errors when I try to connect to our Zuora data. I'm able to enter by account information correctly, but when the report is actually trying to load I get this error.

 

 
 
 
Something went wrong
 
Unable to load the model
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDb3ac0b10-d493-e6f4-eb2a-d1dc7c113505
Request ID3f295bb0-ed00-3f13-e4ee-8130efd855b6
Correlation IDc1c0b04b-6d97-b66b-d931-dd7b2fbd8210
TimeMon May 08 2017 14:20:05 GMT-0600 (Mountain Daylight Time)
Version13.0.1700.2027

 

Status: Delivered
Comments
Super Contributor

@xboxter

 

I cannot repro the same issue as you on my side. After i enter my Zuora account, the report can be loaded properly as below.

I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).
If issue is resolved, you can share the solution here later to help others who have the same problem.

 

Power BI Zuora service errors_1.jpg

 

Best Regards,
Herbert

Frequent Visitor

I tried again and it went through just fine. Interesting.

 

Thanks for your help.

Established Member
Status changed to: Delivered