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Power BI Zuora service errors

I'm getting errors when I try to connect to our Zuora data. I'm able to enter by account information correctly, but when the report is actually trying to load I get this error.


Something went wrong
Unable to load the model
Please try again later or contact support. If you contact support, please provide these details.


Activity IDb3ac0b10-d493-e6f4-eb2a-d1dc7c113505
Request ID3f295bb0-ed00-3f13-e4ee-8130efd855b6
Correlation IDc1c0b04b-6d97-b66b-d931-dd7b2fbd8210
TimeMon May 08 2017 14:20:05 GMT-0600 (Mountain Daylight Time)


Status: Delivered
Super Contributor



I cannot repro the same issue as you on my side. After i enter my Zuora account, the report can be loaded properly as below.

I suggest you to create a support ticket at (see bottom of page).
If issue is resolved, you can share the solution here later to help others who have the same problem.


Power BI Zuora service errors_1.jpg


Best Regards,

Frequent Visitor

I tried again and it went through just fine. Interesting.


Thanks for your help.

Established Member
Status changed to: Delivered