Power BI Subscribe wrong with Dashboard

[sonld6]

Hi everyone,

I have an issue with Power BI Subscribe.

I made a Dashboard and using feature Pin Live Page to add a report into Dashboard.
After, I setup a schedule Subscribe for this Dashboard.

Often, it's good. But from Sunday 16th-Sep, it's send to me a File wrong. It just snapshot a half of Report.

Please help me know what happend?

[Anonymous]

We are experiencing the same issue with dashboard subscriptions.

[v-qiuyu-msft]

Hi @sonld6@Anonymous, 

I have reported this issue internally: CRI 84987344. Will update here once I get any information. 

Best Regards,

Qiuyun Yu

[Zunair]

Same issue.

Correct Dashboard but the placement on the canvas is same as OP.

Last good one was recieved at Sun, Sep 16, 12:04 AM EST. East US 2 (Virginia).

[v-qiuyu-msft]

Hi all, 

This is a known issue and engineers are working on a fix for it. Right now the workaround is subscribing to the report or dashboards directly instead of the page.

Best Regards,
Qiuyun Yu 

[v-qiuyu-msft]

Hi all, 

I got information below:

This is a known issue and engineers are working on a fix. There is not an ETA at this moment. The customer can get around this by subscribing to the report directly or by pinning individual report tiles to the dashboard as opposed to pinning the entire report to the dashboard at once (this is called a pinned live page and is where the bug occurs).

Please let me know if the customer is still blocked and we can explore other workarounds while the fix is being worked on. 

Best Regards,

Qiuyun Yu

[Zunair]

Looks like it's working again.

Thanks!

[v-qiuyu-msft]

@Zunair Glad to hear the issue is gone on your side. 🙂

@sonld6@Anonymous How about the result on your side? 

Best Regards,
Qiuyun Yu 

[Anonymous]

The formatting issues have cleared up, but I'm getting report screenshots where the data hasn't loaded. Not every time, but more often than not.

[v-qiuyu-msft]

Hi @Anonymous,

The issue is differnet from the topic in this thread. If issue persists, please create a support ticket to get support. 

Best Regards,
Qiuyun Yu