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dom99

Power BI Service failing to log in

Submitted by Advocate V on ‎01-22-2020 05:29 AM

 I cant log in to the power bi service, the web page just errors.

 

 
 
Status: New
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12 Comments (12 New)
Comments
kyledametto
Frequent Visitor
‎02-11-2020 04:31 PM

I have a few users who are also getting the "Something went wrong" error in Google Chrome. However if they use incognito mode or IE it works fine. We have tried restarting, clearing cache and temp files to no effect.

 

Full Error:

 

Something went wrong.

Please try again later.

TECHNICAL DETAILS

Power Bi was unable to read the application metadata.

Pleasecheck the Power BI service status in the below

support page and try again later.

Date and Time: 2020-02-12 01:13:23Z

ActivityId: 67abef6a-0bed-4a3e-8d48-165bbd384888

 

v-qiuyu-msft
Community Support
Community Support
‎02-19-2020 01:23 AM

HI all, 

 

Please test again. If the issue still occurs, please create a support ticket to get help. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu

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