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Power BI Service and Desktop are down

Submitted by Anonymous on ‎07-16-2018 08:36 AM

Our company's users are unable to connect to Power BI via the Service or Desktop this morning. I submitted a ticket to Microsoft support but I wasn't sure if it was isolated to our premium servers or all of the service.

 

My internal O365 ticket number is 10791650 and the error message is below.

 

Something went wrong. 
Please try again later.
TECHNICAL DETAILS 
An unknown error occurred. If you continue to see this error, please provide the following information when requesting support.
Date and Time: 2018-07-16 15:23:32Z
ActivityId: 81fc545c-4b52-408c-b06b-cae9b76bc6b5
Status: New
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12 Comments (12 New)
Comments
deepu299
Advocate V
Advocate V
‎07-16-2018 05:50 PM

There was an outage on Azure in the morning which caused issues with few data centers. It also effected Azure Active Directory which is not associated with any data center, which might have caused the issue with your services. 

 

azurestatus.jpg

v-qiuyu-msft
Community Support
Community Support
‎07-17-2018 02:47 AM

Hi all, 

 

The issue should be gone now. Please test again. 

 

Best Regards,
Qiuyun Yu 

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