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Power BI Service and Desktop are down

Our company's users are unable to connect to Power BI via the Service or Desktop this morning. I submitted a ticket to Microsoft support but I wasn't sure if it was isolated to our premium servers or all of the service.

 

My internal O365 ticket number is 10791650 and the error message is below.

 

Something went wrong. 
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TECHNICAL DETAILS 
An unknown error occurred. If you continue to see this error, please provide the following information when requesting support.
Date and Time: 2018-07-16 15:23:32Z
ActivityId: 81fc545c-4b52-408c-b06b-cae9b76bc6b5
Status: New
Comments
jrtjjohnson
Regular Visitor

My organization is experiencing the same issue.

Kward
Frequent Visitor

We are having issues accessing Power BI as well.  Multiple users have reported this to me this morning.

wachons
Regular Visitor

I'm having this same issue. It started one hour ago and  I'm now getting notifications of refresh failures of my scheduled reports

kevhav
Continued Contributor

Same issue, same error (which comes with a funny "beat-up penguin" image).

Lubnah
New Member

Same for me. I have the penguin image with the one online and it says "Unable to connect to the remote server" for the Desktop.

jzeeb_Omni
Regular Visitor

Its back up for me now.

Lubnah
New Member

I refreshed again and it's working now.

Kward
Frequent Visitor

Its working for me now.

JamesBI
Advocate III

It is also working for me.

Anonymous
Not applicable