Power BI Salesforce Connector from Dataflow not working

[pg_mr1]

Dataflow connector not working. Desktop is fine.

Token is showing as connected in Salesforce, but PBI keeps failing with Error Code 400. New entities can't connect due to invalid credntials. Had others in my org try and got the same result.

Anyone else?

[pg_mr1]

Dataflow connector not working. Desktop is fine.

Token is showing as connected in Salesforce, but PBI keeps failing with Error Code 400. New entities can't connect due to invalid credntials. Had others in my org try and got the same result.

Anyone else?

[v-qiuyu-msft]

Hi @pg_mr1, 

Do you use a Salesforce free trail account? 

From this article, there is a limitation when using free trail account to create a entity to get data from Salesforce: 

"Salesforce connector - Using a trial account for Salesforce with dataflows results in a connection failure with no information provided. To resolve this, use a production Salesforce account or a developer account for testing."

Best Regards,
Qiuyun Yu 

[pg_mr1]

Thanks @v-qiuyu-msft  - no we're not using trial accounts. 

It had been working for months but stopped last Friday.....Revoked and renewed the tokens in Salesforce and still no luck. Have to re-build the model using the desktop connector now. 

[Casteless]

I'm having the same issue.

[ReportMaster]

Hi @pg_mr1 were you able to find a solution? I think in this case there's no need to use a dataflow. As a workaround, maybe you can try to test your connection with a 3rd party connector. I've tried windsor.ai, supermetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Salesforce connector in the data sources list:

After that, just grant access to your Salesforce account using your credentials, then on preview and destination page you will see a preview of your Salesforce fields:

There just select the fields you need. It is also compatible with custom fields and custom objects, so you'll be able to export them through windsor.  Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url.