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Power BI Report Server: Scheduled Refresh fails. The import SurveyMonkey.Contents matches no exports

I am using the May 2019 version of Power BI Desktop to connect to the Survey Monkey connector. I am able to refresh the data in Power BI Desktop but when saving the report to the report server, the scheduled refresh fails with the following error:

[0] -1055784932: The import SurveyMonkey.Contents matches no exports. Did you miss a module reference?. The exception was raised by the IDbCommand interface.
[1] -1055129594: The current operation was cancelled because another operation in the transaction failed.
[2] -1055784932: The command has been canceled.. The exception was raised by the IDbCommand interface.
[3] -1055784932: The command has been canceled.. The exception was raised by the IDbCommand interface.

 

Is there anything I should try tweaking to make this work?

I need the automatic refresh working for my company's reports.

 

Thank you,

Status: Delivered
Comments
Community Support Team

@sneds ,

 

As the error message says, you may miss some modules of IDbcommand Interface, please check the power bi report server has been installed completely and if it's the latest version.

 

Regards,

Jimmy Tao

Frequent Visitor

@v-yuta-msft 

 

Thank you for your response. Our report server is on the May 2019 update and was installed correctly. 

 

I checked the log files and found the following error happening a lot:

"A data reduction algorithm was specified but the corresponding grouping does not exist. The data reduction will be ignored for the primary, secondary, and intersection hierarchy."

 

Any other ideas about what the issue could be?

 

Thank you,

Frequent Visitor

I just talked to Power BI support and SurveyMonkey is only working for caching, not scheduled refresh. I just added an idea suggestion here. Please up-vote it if you need the same functionality.

 

Thanks,

Community Support Team
Status changed to: Delivered