Power BI Report Server 2019 : Refresh button doesn't work after a delay

[Romuald_COUTAUD]

Hi,

After an upgrade form May 2019 to Sept 2019 version of PBIRS (we have installed the last build of today October 10, 2019), we encountered a change behavior related to the refresh button of Power BI Toolbar.
We have a PBI Report which is displayed on a monitoring screen with an automatic refresh who use the same behavior as the Refresh Button of PBI Toolbar. Since the upgrade the refresh button or the automatic refresh executed through C# code who reproduce the same functionality doesn't work anymore.
The PBI Report use Data Refreshed by a schedule (every 15 minutes) but when display report in a browser (same behavior in IE, Edge, FF) and click on Refresh Button, It works for the first Data Refresh (15 minutes or less after WebPage are loaded and displayed in the browser) but impossible to display the correct Data after that unless we reload entirely the page in the browser (F5 or Control F5).

We have reproduced this bug several times and it's a blocker for us to go in production.
Please advise as soon as possible.
Best Regards,

[yascetin]

The issue is hectic, please fix it asap !

[v-qiuyu-msft]

Hi all, 

Please create a support ticket to get help. 

Best Regards,
Qiuyun Yu

[Anonymous]

Hello,  this bug still persist even on the latest update October 25, 2019 release.  I hope this gets fix soon.

[Anonymous]

This issue is a major detriment to our company's reports. To clarify from the original post, this issue happens on a regular click of the in-built refresh button, the data will not actually refresh. This is a problem because it means users have to refresh the whole page to get new data, which clears all of their slicers and filters. It also may not be clear to the average user that the in-built refresh button didn't get them fresh data, causing them to take action on old datasets.

Please ensure that this is fixed for the next release of the Report Server.

[MatKar]

Was this ever fixed in some of the newest updates? I am still on the September 2019 version.

The refresh experience for users is pretty bad with full page refresh.