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Not sure what the deal is with this user... they are a pro and this is all that they can see unless the have a direct link to a report we have shared. So, not sure how they are supposed to navigate anywhere. Also, the name doesn't automatically show up when you start typing it to share like our other accounts. This account appears to be the same as others in O365 Manage users except fot the little Globe Icon next to it as shown in my second screenshot.
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