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MorneBester

Power BI Online Error

Submitted by on ‎09-24-2022 03:50 AM

Multiple users having trouble to access Power BI online service

 

MorneBester_0-1664012873462.png

 

Status: Investigating

Hi @MorneBester,

 

May I know whether this issue still exists? If it is, please try these steps firstly.

1 Clear the cookie/cache of the browsers and try to sign in to PBI service with app.powerbi.com again

2 Try with other browsers

3 Check the status of the PBI account and whether they have required license

4 Switch the network including enable or disable VPN if you are using it

 

Best Regards,

Community Support Team _ Caiyun

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1 Comment (1 New)
Comments
v-cazheng-msft
Community Support
Community Support
‎09-25-2022 06:42 PM
Status changed to: Investigating

Hi @MorneBester,

 

May I know whether this issue still exists? If it is, please try these steps firstly.

1 Clear the cookie/cache of the browsers and try to sign in to PBI service with app.powerbi.com again

2 Try with other browsers

3 Check the status of the PBI account and whether they have required license

4 Switch the network including enable or disable VPN if you are using it

 

Best Regards,

Community Support Team _ Caiyun

Idea Statuses