Power BI Gate way error

[Anonymous]

Hi,

I am getting an error when I refresh the on-premise SSAS dataset on the Power BI service when I add data source and credential connect successfully but when I On-demand refresh SSAS dataset I am getting this error

"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"AnalysisServices: The following system error occurred: We can't sign you in with this credential because your domain isn't available. Make sure your device is connected to your organization's network and try again. If you previously signed in on this device with another credential, you can sign in with that credential. "}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"AnalysisServices"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"lp92\\msssas;AdventureWork_MultiplePartition"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}}"

Thanks In Advance
  

[v-chuncz-msft]

@Anonymous 

Take a look at Troubleshoot the gateway and create a support ticket for assistance if necessary.