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Power BI Down?

We're getting an error while trying to log into the Power BI service:


Something went wrong. 
Please try again later.
Power BI was unable to read the application metadata. Please check the PowerBI service status in the below support page and try again later.
Date and Time: 2019-10-22 10:09:53Z
ActivityId: e5f00243-a225-47c3-9895-be9cae3b7d9f
Status: New
LDS Visitor

Hi, from Italy, same issue.




And in Finland also.

Regular Visitor

Same for us for over an hour... 


Their status page reports that everything is fine. Typical Microsoft.

New Contributor

Similar in the UK - am missing workspaces (although the app is still there), cannot see lists of members within workspaces I can see. 


Yes, PBI service having issues in UK also.

Not all workspaces are visible (in Old Look mode), however if I toggle New Look On all workspaces show, BUT not with the correct Premium/Non Premium workspace type.


Same issue, Scotland


Same issue for three organisations in Norway.

Edit: Embedded is affected, querying directly to AS in desktop is not affected.
Edit 2: We are able to login without problems, but the datamodel cannot be loaded (most likely due to connection to server. Server can be reached by other means.):
Cannot load model
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 630014a8-2fb2-4a9e-8132-1567e25dd60b
Request ID: c1cf1657-54cf-e5e8-0a9d-c3d624397082
Correlation ID: da3093ff-6492-9fbb-245b-fa38d1d5461b
Time: Tue Oct 22 2019 12:35:53 GMT+0200 (Central European Summer Time)
Service version: 13.0.11109.192
Client version: 1910.2.021
Cluster URI:


Same here, North Europe region.

Nothing on support:



Idd Visitor

Same here in UK


Same here in Germany!