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Power BI Desktop not functional due to dialogue box scaling issue.

Yesterday I noticed this issue but it may have been there for a number of days.

Popup boxes aren't scaling, and there is no way to expand them.  As a result i'm unable to view the content completely, making a number of functions quite challenging.

 

Is this related to a PowerBi update or a Windows Update?

 

 
 

 

 

 

Status: New
Comments
v-lili6-msft
Community Support

hi  @Riggs1440 

It works well on my side.

Power bi desktop Version: 2.86.902.0 64-bit (October 2020)

Microsoft Windows version 2004

 

if you could uninstall and reinstall the power bi desktop, and also restart the computer then try it again.

 

Regards,

Lin

Riggs1440
Regular Visitor

Same issue persists after updates and reinstalls.

 

Riggs1440
Regular Visitor

Riggs1440_0-1605804441401.png

 

xhead
Helper II

I have this same issue. I believe it is related to the monitor scaling resolution. 

 

My primary monitor is set to 125% resolution. My secondary monitor is set to 100% resolution. 

 

It doesn't matter which monitor I run Power BI Desktop on, I get the same issue with the dialog boxes not scaling properly. 

 

xhead_0-1614277649511.png

xhead_1-1614277691861.png

xhead_3-1614277796853.png

 

xhead_5-1614277841101.png

 

xhead_2-1614277768862.png

 

When I set my monitor resolution to 100%, the dialog box content is visible. 

 

xhead_6-1614278074503.png

 

 

maricarmeng
New Member

Hi Guys! I have the same problem have you find a solution yet?