Power BI Desktop is unable to load reports

[Mikun]

Feedback Type:
Frown (Error)

Timestamp:
2022-02-04T07:42:35.5941983Z

Local Time:
2022-02-04T08:42:35.5941983+01:00

Session ID:
628704ae-e08c-4e72-b5e5-85ff060a15f8

Release:
February 2022

Product Version:
2.102.402.0 (22.02) (x64)

Stack Trace:
TypeError: Cannot read properties of undefined (reading 'length')
at Function.Deserializer.from (https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:2099:66)
at Function.SemanticQuerySerializer.deserializeFilter (https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:2071:190)
at deserializeObjectProperty (https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:9939:221)
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:10352:73
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:10357:42
at Object.DataViewObjectSerializer.deserializeObjects (https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:10361:30)
at ExplorationSerializer.deserializeSingleVisual (https://ms-pbi.pbi.microsoft.com/minerva/scripts/explore.js:14439:248)
at ExplorationSerializer.deserializeVisualContainer (https://ms-pbi.pbi.microsoft.com/minerva/scripts/explore.js:14350:48)
at ExplorationSerializer.deserializeCanvasItem (https://ms-pbi.pbi.microsoft.com/minerva/scripts/explore.js:14343:58)
at ExplorationSerializer.deserializeCanvasItems (https://ms-pbi.pbi.microsoft.com/minerva/scripts/explore.js:14322:193)

OS Version:
Microsoft Windows NT 10.0.22000.0 (x64 de-DE)

CLR Version:
4.7 or later [Release Number = 528449]

Peak Virtual Memory:
57.6 GB

Private Memory:
4 GB

Peak Working Set:
4.15 GB

IE Version:
11.1.22000.0

User ID:
60a5f5c4-24dc-4a13-8ec7-8156307a67e7

Workbook Package Info:
1* - en-US, Query Groups: 2, fastCombine: Enabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_enableWebView2
PBI_mobileAuthoringFormattingUI
PBI_useModernFormatPane
PBI_sparklines

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PQ_WebView2Connector
PBI_scorecardVisual

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
MSIT

DPI Scale:
125%

Supported Services:
Power BI

[v-yingjl]

Have you used current version of Power BI Desktop to open previous version of Power BI Desktop reports? And looks like you are using the App store version of Power BI Desktop.

Noticed that you are the emplyee of Microsoft that when using the MS account to download Power BI Desktop from App store, the version would be Beta version which could have different issues because currently the latest public web version of Power BI Desktop is 2.100.1401.0  while your test version is 2.102.402.0.

You can try to use the public web version of Power BI Desktop to check this issue.

Best Regards,
Community Support Team _ Yingjie Li

[JohneyB]

Hi Yingjie,

Thank you for looking into the issue and responding.

It actually got fixed after uninstalling and installing Desktop client from Microsoft store.
And the Version is latest: 2.102.402.0 64-bit (February 2022).
I suspect while working with one of the reports' caused some issue in the client files - porbably corrupted or something.

Thanks

Johney

[v-yingjl]

Glad to hear that this issue has been resolved by re-install Power BI Desktop and thanks for your sharing that would help others who have the similar issue. 

Best Regards,
Community Support Team _ Yingjie Li