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Power BI Bug - Login Screen Not Working

I've tried using all these links:

https://app.powerbi.com/home

https://powerbi.microsoft.com/en-us/

https://app.powerbi.com/groups/me/apps

 

I originally thought it was an issue with the bookmarked link, but after trying the other links I'm getting the same issue.

 

But eventually when I go to the sign in page I get a blank white page that has the power bi logo and a microsoft logo. This is only affecting some of the users on our network.  For some people it works just fine.

 

I have restarted and updated chrome. I have also tried in internet explorer which leads to a blank page as well. I have also shut down my machine and restarted it to see if that would help.

 

Any ideas how to get this fixed? Is this an issue on power bi's end? It was working fine a few days ago.

 

powerbibug.jpg

 

 

 

Regards,

 

Status: Investigating

As far as I know, seems like it does not a bug in Power BI Service, looks like a temporary issue which only happens on some of your users.

 

Perhaps you can try to clear the browser caches, restart the device to check it again.

This website could also be used to sign in Power BI Service:

https://app.powerbi.com/singleSignOn?ru=https:%2f%2fapp.powerbi.com%2f%3fnoSignUpCheck%3d1

 

Also, you can try to use the inprivate mode of different broswers to check it.

 

Best Regards,
Community Support Team _ Yingjie Li

 

Comments
v-yingjl
Community Support
Status changed to: Investigating

As far as I know, seems like it does not a bug in Power BI Service, looks like a temporary issue which only happens on some of your users.

 

Perhaps you can try to clear the browser caches, restart the device to check it again.

This website could also be used to sign in Power BI Service:

https://app.powerbi.com/singleSignOn?ru=https:%2f%2fapp.powerbi.com%2f%3fnoSignUpCheck%3d1

 

Also, you can try to use the inprivate mode of different broswers to check it.

 

Best Regards,
Community Support Team _ Yingjie Li