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Potential Auto Refresh Issue: Power BI was unable to read the application metadata

In order to ensure our dashboards are refreshing regularly, auto refresh has been applied to some of our users screens. They have now come across the page error issue of "You don't have access to view this page: Power BI was unable to read the application metadata. Please check the power BI service status in the below support page and try again later." 

When they click refresh, that doesn't solve the issue, but when they click on the link again to the dashboard in the app, it works. 

 

Any idea, if the auto refresh is indeed causing this issue and if there is any way around this?

 

feb22.jpg

Status: New
Comments
v-chuncz-msft
Community Support

@sdegroot 

 

That works fine for me. You may try to clear cache and keep an eye on the Awareness.