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Please Change your Support Page to Outage

We have moved beyond simple awareness. Besides some of the visualizations not updating, or the Apps claiming no report exists when it does, users also cannot publish and refresh larger models in the PBI.com space. Also, Premium Workspaces cannot be created either.

 

This constitues a full outage (at least for us in the US), along with Power BI Service not running. 

 

Also, I highly suggest providing every member of Mindtree (offshore group handling Premier tickets) with much better updates. They still do not know what the issues are when entering the ticket. 

Status: New
Comments
Super Contributor

@JosephK

 

Does your issue persist? I did not get any related outage mail here. If you have created support ticket, you can keep contact with the support engineer, they should be able to get some info from the product team.

 

Best Regards,
Herbert