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Pin Live Page, Tooltip pages do not work after initial display

If you pin a report page as a Live Page to a dashboard and that page includes a report page tooltip, the report page tooltip works when you initially go to the dashboard but after refresh, only the normal tooltip displays, not the report page tooltip.

Status: Delivered
Community Support

Hi @Greg_Deckler ,


I already consulted this issue yesterday as another customer reported the same issue. I got below information from PG team: 


"This is by design. You are only pinning one page. The tooltip page is a different page. User could have many different tooltip pages all linked to one report page, we don’t want to pin many pages behind the scenes. The “pin report page” feature is not designed this way. Drillthrough pages and QnA pages are also not functional if you pin a page with visuals that use these features.


the real bug here is that we don’t clear state properly for the report page tooltip if you navigate from report to dashboard after showing that tooltip. We will fix this and then it won’t work at all."



Best Regards,
Qiuyun Yu 

Community Support
Status changed to: Delivered