0 Kudos

Phone View breaks down

Status: Needs Info
by MateuszBI Regular Visitor on ‎05-22-2018 03:46 AM

We have multiple tiles on the dashboard. The phone view is created with many of them unpined. After random period of time the phone view automatically removes all unpined tiles and the phone view is completley broken down again. Any solution for that?

Status: Needs Info
Comments
by Moderator v-qiuyu-msft
on ‎05-23-2018 01:05 AM

Hi @MateuszBI,

 

What you mean about "After random period of time the phone view automatically removes all unpinned tiles and the phone view is completely broken down again"? 

 

For a dashboard phone view on Power BI service, the pinned tiles in the phone will display when we view the dashboard in Power BI mobile app, while unpinned tiles will not display. See: https://docs.microsoft.com/en-us/power-bi/service-create-dashboard-mobile-phone-view

 

 

Best Regards,
Qiuyun Yu 

by Vicky_Song Established Member
on ‎05-23-2018 01:06 AM
Status changed to: Needs Info
 
by MateuszBI Regular Visitor
on ‎05-29-2018 05:18 AM

The issue is that after "random amount of time" - means sometimes it happenes every two weeks, sometimes every month the tiles that are unpined pin themselves (without user intereaction).


So in another world. Dashboards is condigured to be used on the phone (by unpin some of visuals) and then after some time it breaks itself by just removing configuration (all unpined tiles for mobile view pin agein without user interreaction).