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Personal Gateway Issue: Keyset as registered is invalid.

hi All,

I got an issue when i install a personal gateway. The installation is fine, then i open it, enter my account/pwd, and it pop up error: Keyset as registered is invalid. 

people who don't use company's laptop don't get this issue, and all people who use our company's laptop get same issue. But this thing is, I don't know what to tell my company's laptop manager and don't know where to fix it.

I try rename folder: C:\Users\asmarcopan\AppData\Roaming\Microsoft\Crypto  Also try delete the Keys & RSA folder and reboot, still no luck.

anyone got an idea how to fix it? Big thanks!

Status: New
Community Support

Hi @P13924854159


Please uninstall on-premises data gateway, delete related folder here: C:\Users\<username>\AppData\Local\Microsoft\On-premises data gateway (personal mode). Reinstall .Net Framework 4.7.2 or greater then reboot machine. Install the latest on-premises data gateway (personal mode) version to see if the same issue occurs. 


Best Regards,
Qiuyun Yu