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PDF export of a report is throwing '"there was an error while reading a stream" error

 

We have a PowerBI report which we are sharing with some users by exporting to a PDF and sending that to them.

 

However now it creates a PDF, and while opening the file in Adobe Acrobat it immediately throws an error "there was an error while reading a stream" and the data is only partly exported (some graphs are empty in the PDF)

 

This happens both from the desktop and from powerbi.com

 

Please help because this is critical for our project.

Status: New
Comments
Community Support

Hi @olgaia

 

It should be the same issue listed in Support site: 

 

q1.PNG

 

Regarding the error "there was an error while reading a stream" when opening the PDF file, I would suggest you post a thread in Acrobat Reader to get help. 

 

Best Regards,
Qiuyun Yu 

Regular Visitor

Hi @v-qiuyu-msft, thanks, however we are experiencing the same issue also while exporting from Desktop 😞

Community Support

Hi @olgaia

 

Please update Power BI desktop to the latest version 2.76.5678.782 then test again. If the issue still occurs, I would suggest you create a support ticket to get help. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu