Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

PBI Desktop crashing trying to load from Excel (local) - any file

I'm simply trying to connect to a local (this PC) Excel file, and every time I select the file then try to load it, PBI crashes.

Initially I thought it was because Windows 10 by default saves files to OneDrive, so instead I saved the file to 

C:\Users\rod_w\Desktop,

then tried to point Power BI there as the source and yet it's still crashing every time. 

 

I then thought it might be an issue with that particular file, so instead I selected another file, and the same thing is happening.

 

Here's an example of the crash in action: https://1drv.ms/u/s!AgytcDfT4DRFkIFfq2UVDov_Ve_C6Q?e=Oxnnd7

 

Here's the Power BI About info for this machine:

 

Feedback Type:
Frown (Error)

Timestamp:
2021-04-11T06:57:48.3254656Z

Local Time:
2021-04-11T09:57:48.3254656+03:00

Session ID:
5180eda1-17de-4c50-948e-43e34f872b13

Release:
March 2021

Product Version:
2.91.884.0 (21.03) (x64)

OS Version:
Microsoft Windows NT 10.0.19042.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528372]

Peak Virtual Memory:
38.1 GB

Private Memory:
454 MB

Peak Working Set:
688 MB

IE Version:
11.789.19041.0

User ID:
5b9721d6-c59a-4e41-8be5-88f761d0ee6d

Workbook Package Info:
1* - en-AU, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Snapshot Trace Logs:
C:\Users\rod_w\Microsoft\Power BI Desktop Store App\FrownSnapShot35998882-4663-4ea3-9e00-a234ca4aab37.zip

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Performance Trace Logs:
C:\Users\rod_w\Microsoft\Power BI Desktop Store App\PerformanceTraces.zip

Enabled Preview Features:
PBI_JsonTableInference
PBI_NewWebTableInference
PBI_ImportTextByExample
PBI_ExcelTableInference
PBI_eimInformationProtectionForDesktop

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_narrativeTextBox
PBI_dynamicParameters
PBI_anomalyDetection
PBI_newFieldList
PBI_cartesianMultiplesAuthoring

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
150%

Supported Services:
Power BI

Formulas:


section Section1;

Status: New
Comments
v-chuncz-msft
Community Support

@RodWhiteley 

 

I cannot reproduce the issue. You may try to download version from here and reopen the file.