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PBI BUG - Unable open document after update to latest version

Unable open document after update to latest version

 

Analitika_0-1603087760823.png

Open posible only from open menu in newly opened latest version PBI

Nor save ,nor save as do not make possible to open saved file with double click on it, always got fcking update error

 

 

Status: New
Comments
Community Support

hi  @Analitika 

Try to install the power bi desktop from windows store to get the version: 2.86.703.0 64-bit (October 2020)

this will solve you problem.

https://docs.microsoft.com/en-us/power-bi/fundamentals/desktop-get-the-desktop

 

Regards,

Lin

Post Prodigy

@v-lili6-msft problem still exists

Community Support

hi  @Analitika 

What is your power bi desktop version? please use Version: 2.86.727.0 64-bit (October 2020) to try it again.

 

Regards,

Lin

Post Prodigy

Stop posting always **** about version upgrading 99,99%, people who post issues, always updating PBI before do their posts, better do not spam if you do not know how to solve problem

Community Support

hi  @Analitika 

I'm sorry about this. usually for this error, it need to uninstall/reinstall power bi desktop.

this works on our side, and since MS has recently released several version updates, i suggest you update the power bi desktop.

 

If you still have problem, I would suggest you create a support ticket here.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

Once you submit the ticket, you will get an email from support@mail.support.microsoft.com. Someone from the  Microsoft support team will contact you to give you a deeper layer of help.

 

Regards,

Lin