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Other Users Unable to See PowerBI Report Embedded in SharePoint Online

I created a modern site page on a SharePoint Online site of which I am owner and embedded a PowerBI report using the preview webpart.  I can see the PowerBI perfectly fine, but other users cannot see it.  The other users are also site owners, have PowerBI Pro licenses, and the PowerBI content has been shared with them in PowerBI. 
Any suggestions?

Status: Needs Info
Comments
v-haibl-msft
Employee

@pbrase

 

What is the error message when other users try to access it?

Are you using the same version of browser? Please note that you may encounter issues if using Internet Explorer 10. You can look at the browsers support for Power BI and for Office 365.

If you share a dashboard to a security group, users will need to sign into Power BI at least once for the user to have access to the report.

 

Reference: 

https://powerbi.microsoft.com/en-us/documentation/powerbi-service-embed-report-spo/#granting-access-...

https://powerbi.microsoft.com/en-us/documentation/powerbi-service-embed-report-spo/#known-issues-and...

 

Best Regards,
Herbert

 

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
pbrase
New Member

The message he gets just says "PowerBI content is not available".  He can actually see the content directly in PowerBI, just not in the SP Online webpart, so it's not a rights issue. We are all using IE 11. (We are a work group so we all have essentially the same hardware and software.)  I will review the references provided.  Thanks for getting back to me.

v-haibl-msft
Employee

@pbrase

 

Have your issue got resolved? If not, I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).

 

Support Ticket.gif

 

Best Regards,
Herbert

Anonymous
Not applicable

I have the same issue... some people can see it, others can't and some that could see it can nolonger see it.