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Hi - i have 7 users including myself that access 2 dashboards from the power bi mobile app and only one user keeps getting the error message "The dashboard can't load." He has restarted the app, has his updates on and none of my other users are experiencing this issue. He has an iphone 13 but so do some of the other users. When this started a few weeks back, I reshared the dashboard with him and that worked for a couple weeks but the error message started coming up again today. Please let me know if you need any additional ifnormation from me to help solve this problem. Thank you!!
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Hi @mphillips09
Based on the same permissions, what about his license ? Expired ?
Best Regards,
Community Support Team _ Ailsa Tao