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October Update Not Updating

Status: Delivered
by triz231 Frequent Visitor on ‎11-11-2016 07:18 AM

I have attempted to update to the latest October 2016 Desktop Version, however it appears I am stuck on the January 2016 release below.  I uninstalled/reinstalled both the 32 and 64-bit versions (separate attempts), and re-started machine, but nothing has worked.  I attempted to confirm my October 2016 did not take by testing the Date Slicer functionality with a sample line-chart and it did not work.    Looking for ideas on how to get the update to work.

  Capture.JPG

Status: Delivered
Comments
by Sreekanth Frequent Visitor
on ‎11-13-2016 09:38 PM

Based on the Version number, your PowerBI desktop already upgraded to October version. 

Interesting thing is, how come it listing as january-2016 in the month name , Did you try installing the same on some other machine? Not sure if this could be a bug occurring due to some compatibility issues on the installed machine.

by Administrator chass
on ‎11-14-2016 06:59 PM

Agreeing with Sreekanth,

Looks like this computer might have issues with the registry.  Since it is machine specific the next step would be to create a case with support.

 

http://Support.powerbi.com (see bottom of page)

Thanks

Chuck

 

by Administrator chass
on ‎11-14-2016 07:00 PM
Status changed to: Delivered
 
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