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Object reference not set to an instance of an object

I'm getting this error - what could that be?

 

Feedback Type:
Frown (Error)

Timestamp:
2020-03-19T03:33:37.6006206Z

Local Time:
2020-03-19T04:33:37.6006206+01:00

Session ID:
8a1b724b-b10f-4a10-b2d0-08d81840f2fe

Release:
March 2020

Product Version:
2.79.5768.721 (20.03) (x64)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.FloatingDialog.KoLoadToReportDialog.EvaluationOrLoadHadErrorsForAnyQuery()
at Microsoft.PowerBI.Client.Windows.FloatingDialog.KoLoadToReportDialog.<DisplayErrorOrClose>d__25.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.FloatingDialog.KoLoadToReportDialog.<>c__DisplayClass32_0.<<StartLoadToReportFlow>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

OS Version:
Microsoft Windows NT 10.0.18363.0 (x64 sl-SI)

CLR Version:
4.7 or later [Release Number = 528040]

Peak Virtual Memory:
39.9 GB

Private Memory:
1.42 GB

Peak Working Set:
1.81 GB

IE Version:
11.657.18362.0

User ID:
dd2d8bde-c05a-4b83-bb29-3863cf0f10c5

Workbook Package Info:
1* - en-GB, Query Groups: 69, fastCombine: Enabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Snapshot Trace Logs:
C:\Users\turk\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot130145405.zip

Model Default Mode:
Import

Model Version:
PowerBI_V1

Is Report V3 Models Enabled:
False

Enabled Preview Features:
PBI_showMinervaRibbon
PBI_showMinervaViewNavigator

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_NewWebTableInference
PBI_qnaLiveConnect
PQ_AIInsightsFunctionBrowser
PBI_realTimeRefresh
PBI_v3Models
PBI_decompositionTree
PBI_themeDialog
PBI_hierarchicalSlicerCreation

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI

Status: New
Comments
Community Support

Hi @ymcata

 

Which steps did you take in Power BI desktop then causes this issue? Please clarify it clearly. 

 

Best Regards,
Qiuyun Yu

Regular Visitor

Hi @v-qiuyu-msft ,

When ever I open an existing file, receiving the error message: Object reference not set to an instance of an object. I have tried updating the windows, uninstalled and installed the Power BI Desktop. But still the issue persists.  But where as my friends are able to access the same file.  I have downloaded the same file which they are able to access from the service and tried accessing it. But still unable to access the files from yesterday.  I have even reported the issue also.


Error.png

 
Regular Visitor

Hi @v-qiuyu-msft ,

 

I'm also facing the same issue.

Unable to access the reports in desktop. 

Please do the needful. 

Community Support

Hi all, 

 

Please start Power BI desktop as administrator, then click on File -> Open to see if the same issue occurs. Also please ensure the pbix file is saved in local drive rather than network drive. 

 

Best Regards,
Qiuyun Yu

Regular Visitor

Hi @v-qiuyu-msft ,

 

Tried opening Power BI desktop as administrator,  then File -> Open, selected the file which was copied earlier to desktop. Still the issue persists. 

Community Support

Hi all, 

 

Please check if the anti-virus software block the related Power BI desktop processes. If not, I would suggest you create a support ticket to let engineers look into the issue on your side. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu

Helper V

I'm receiving this same error. 

Frequent Visitor

Getting the same error : 

Object reference not set to an instance of an object.