cancel
Showing results for 
Search instead for 
Did you mean: 

Not importing Zendesk dataset

Hi everyone, I've recently been trying to import my Zendesk dataset to Power BI, but after half an hour loading, it fails.

I've received the following error messages:

 

Has anyone experienced this before? Any ideas on how to solve it?

Thank you very much

Status: New
Comments
Occasional Visitor

For some reason it didn't upload the image, but here it is:

error.PNG

 

Community Support Team

@FGF913 ,

 

Please check if the zendesk credential and the zendesk url you have input are valid. In addtion, if this issue persists, could you please click the "show" button in details and post the detail error message?

 

Regards,

Jimmy Tao

Occasional Visitor

Hello Jimmy, thanks for helping.

I've checked the Zendesk URL and credentials, and they are both correct. I even tryed connecting the dataset once again, but it didn't work.

 

For some reason even the error messages they sent after each try are different from each other. I'm sending the "show" prints for all of them.

 
 
Occasional Visitor

1.PNG2.PNG3.PNG4.PNG5.PNG6.PNG

Community Support Team

@FGF913 ,

 

I still can't reproduce your issue. I would suggest you create a support ticket here.

 

Regards,

Jimmy Tao