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Not able to get Email Subscriptions to work

Hope someone can help with this.

 

I setted up the email subscription for one test reports in Power BI following the official instruction.

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The dataset is connected via gateway and the refresh works fine when I click "Refresh Now" but I don't get any email after tried multiple times.

Capture.PNG

 

I doubt that if it was caused by my email server block power BI email so I tested by sharing a report to myself and I'm able to receive the email from power BI.

Capture2.PNG

Plus, I'm under pro trial account and I don't know if that matters.

 

Thanks

Status: Accepted
Comments
Moderator

Hi @hyw5070,

 

The same issue is reported before internally: CRI 41678321. The fix should be in Production by September 6th.

 

Best Regards,
Qiuyun Yu

Established Member
Status changed to: Accepted